If you are running a business, you know the importance of having a good website. Your website is usually the first think people see when they want to find out more about your business. So, the quality of your website reflects the quality of your business. You are actually not alone in making sure that your website is always at its best. Your web host plays an important role in the background to ensure that your website is secure on their servers. A good host is worth its weight in gold. If you need to search for a host, read this article to find out how you can search effectively.
Reliable customer support is of the utmost importance. Preferably, live support is offered 24/7. Imagine what you would do if your website suddenly does not display. This can mean losing customers. When you can contact tech support right away, you can get assistance right on the spot. Beware of hosts who only offer support through email or through a web form that you submit to open a support ticket. You may not get an answer right away. Also, sometimes problems can be better described verbally.
You can test the customer support department before you sign up with the host. See how long the phone rings before someone answers. Do you have to go through an array of menu options before landing on the right one? Were you stuck listening to elevator music while you are on hold? These are things that you should test. If the host answers their customer support line right away, this is a good sign that the host is reliable.
Consider registering your domain name apart from the web host. Domain registration is a simple process, and you need not pay extra to your web host to do it. It is good to keep this separate just in case you use a different web host down the line.
Find out what your host’s uptime statistics are. The lower the stats, the more frequently your website will be down. This can be bad for your business. Imagine walking to your store and seeing the “closed” sign when it should be open. The uptime is an important measure of your host’s reliability.
When you first start out, you may just need a basic hosting package to get your website up and running. As your business gets established and starts to expand, you may need features in your website that your basic plan does not provide. Chances are, you will need to upgrade to the next level in hosting. Check out what the upgrade policy is, and make sure that it is adequate for your growing business.
A good web host is a good business partner. These tips will help you find the right one. Do your own evaluation based on people’s input and on your own findings, and remember not to go with just the cheapest one. Do your homework, and you will find the right host for you.