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COVERAGE
This Web Site Availability Service Level Agreement
applies to you if you have ordered ANY hosting plans
("Service") and you are in good financial standing
with Bethelwebhost.com.
SERVICE LEVEL
Bethelwebhost.com endeavors to have network
connectivity available for http access by third
parties 99% of the time ("Web Site Availability").
RESTRICTIONS
Credits shall not be provided to you in the event
that you have no Web Site Availability resulting
from (i) Scheduled maintenance, (ii) Your behavior
or the performance or failure of your equipment,
facilities or applications, or (iii) Circumstances
beyond Bethelwebhost.com's reasonable control,
including, without limitation, acts of any
governmental body, war, insurrection, sabotage,
embargo, fire, flood, strike or other labor
disturbance, interruption of or delay in
transportation, unavailability of interruption or
delay in telecommunications or third party services
(including DNS propagation), failure of third party
software or hardware or inability to obtain raw
materials, supplies, or power used in or equipment
needed for provision of your Web Site.
LIMITATIONS
On-line problems occur continuously. There might
come a time when you cannot access your website or
any other service. This is not necessarily due to
Bethelwebhost.com. Perhaps your ISP is experiencing
technical difficulties, or there might be a routing
problem between your ISP and Bethelwebhost.com,
making communication difficult or impossible. We
cannot bear the responsibility of such problems. Our
monitoring agents determine the uptime of our
service, and not any one client's experience.
Bethel Web Hosting Solutions Pvt Ltd
June 1, 2006
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